Keytek Pty Ltd (ABN 33 056 385 650)

Terms & Conditions

"User" means the person or entity using the website.
"Owner" means the company that owns the website, Keytek Pty Ltd (ABN 33 056 385 650)
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means ""

Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.

The User warrants that they are either the person, or in the case of a corporation, an authorised representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorised to represent for this purpose.
The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.

From time to time information that would normally be available through the site (including supplier's catalogs) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.

Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

Whilst all effort is made to keep pricing on this website up to date it is possible at times it may be out of date. As such prices on this website should only be considered as an "invitation to treat" rather than as an offer to provide these products at these prices. Your order and payment of goods will be deemed to be an offer and acceptance only happens when we accept the order. The website automatically sends you an order confirmation email. This email merely acknowledges that we have received your order but does not commit us to supply at the prices contained in the offer. Acceptance of your offer will be communicated manually.

All prices and quotations shall be current for a period of 30 days from the date of the quote. unless otherwise stated. KEYTEK PTY LTD ABN 33 056 385 650 ("the Supplier") reserves the right to change the price after that period of time. Orders made by you ("the Customer") on the basis of these quotations shall be deemed to incorporate all the terms and conditions set out herein.

Acceptance of the Customer's order by the Supplier shall constitute a binding contract between the Customer and the Supplier which shall incorporate all these Terms and Conditions subject only to any addition or subtraction or variation as may be expressly provided for or agreed by the Supplier. Prices quoted verbally or in writing, the Customers order, either verbally or in writing and the acceptance by the Supplier shall constitute the entire contract between the Customer and the Supplier and no terms or conditions other than those set out in this document shall form part of or be incorporated into such a contract.

Acceptance of the Supplier's quotation whether verbally or in writing shall be taken as acceptance of these Terms and Conditions notwithstanding any inconsistencies which may be introduced by Terms and Conditions contained in the Customers order unless otherwise expressly agreed by the Supplier

Goods Supplied

  • If goods are sold on credit terms they must to be paid for within 30 days of the end of the month of purchase and dispatch from the Supplier.
  • date of the order and shall be increased to include any increase in any such rates and shall be increased to include any other tax which may be imposed by any authority (local, State or Federal) after the date hereof, prices for goods despatched to the Customer before such increase or the imposition of such new tax only excepted.

Shall be charged to the customer as aforesaid unless the Customer advises their exemption in writing at the time that the order is placed.

Invoices shall be dated on the day on which the goods to which they relate are dispatched and payment shall be made within the time allowed by clause 3(i) hereof. Interest may be charged to the Customer on any default or delay in payment at the rate of eighteen percent per annum. Title of the goods ordered by the Customer and dispatched shall not pass to the Customer until payment in full has been received by the Supplier.

The Supplier shall not be liable in damages or otherwise for any failure to fulfil or any delay in fulfilling the Customer's order which may arise from any cause or causes whatsoever beyond the control of the Supplier and the Customer agrees to accept delayed delivery of any goods ordered.

The Supplier shall not be liable for any errors in the Customer's order and shall not be bound to correct the customer's order. Errors with any supplied goods must be notified within 5 days of receipt of delivery.

Customer Material
The Supplier will not be liable in any case of any loss or damage to any item or other material (?the Customer's material?) left with the Supplier by the customer howsoever such loss or damage may be caused.

Subject always to these Terms and Conditions, all other conditions and warranties whatsoever, whether statutory or otherwise are hereby excluded in so far as the same may be lawfully excluded by agreement between the parties to this contract and the Supplier shall not be liable in respect of any claim of any kind for injury or loss or damage including consequential loss or damage to the Customer or any other person except in so far as such liability is imposed on the Supplier or implied into the transaction by any Statute, the provisions of which cannot be excluded by these Terms and Conditions.

Limit of Liability
In no case shall the Supplier be subject to liability to the Customer which exceeds the liability to:

  • The replacing or repairing of the goods sold or the resupplying of the services; or
  • Payment of the costs of replacing or repairing of the goods sold or resupplying the services.

In all cases (except where specifically agreed with the customer) the Customer shall, if required, deliver to the Supplier all goods said to be defective, and the Supplier may sell such goods and retain the proceeds.

Claim Period
In no case shall the Supplier be liable for any claim based on any breach of any condition or warranty expressed or implied unless such claim was made within 30 days of the delivery of the goods in question.

The Suppliers "Return of Goods Policy and Procedure", shall govern each and every action where the Customer requests a credit for goods for any reason from the Supplier which had previously been sold by the Supplier to the Customer. Please request a copy if so required.

The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.

Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.

Freight & Handling
All orders under the value of $250 ex GST will be charged freight and a handling fee in addition to the cost of the goods utilising the supplier's carrier unless otherwise specified. Should the customer prefer to use their own carrier, details and pick up information should be supplied at the time of placing their order. All orders under $250 will incur an administration and handling fee of $2.73+GST.

Shipping and Delivery Policy:
We deliver products Australia wide using Startrack Express. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days. Shipping times are estimated at between 3-7 business days depending on your location within Australia. International orders require special quotation- contact  

Shipping Destinations:  Keytek Pty Ltd ships goods Australia wide and internationally.

Pricing Policy:
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of  1 December 2010.  Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price

Customer Service Policy:
Keytek Pty Ltd  is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy:
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don?t perform as advertised.

Credit Card
Credit Card transactions are processed in Australian Dollars using:

  • payment pages which comply with the Industry standard and use TSL 1.0 (SSL 3.0)
  • a 128-bit SSL encryption
  • secure SSL tunnel to connect to the payment gateway